Shipping Country/Region
United States (except Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, Virgin Islands), Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Germany, Austria, United Kingdom (except British Armed Forces)
Shipping Details
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Products
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Shipping 3-7 business days
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Shipping Origin
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Machine
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Free Shipping
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US/EU/UK Warehouse
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Accessory
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$6.99 (order<$99)
Free (order≥$99)
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US/EU/UK Warehouse
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Shipment Processing Time
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All orders are processed within 2-4 business days.
- The estimated delivery time is 3-7 business days.
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Orders are not shipped or delivered on weekends or public holidays.
*Please note: During peak seasons or major promotions, if order volume surges significantly, accept minor shipment delays. Should delays exceed 5 days, we'll notify you by email. For pre-order items, estimated arrival dates are stated on product pages. For out-of-stock items, we'll contact you via email to arrange shipment timing or offer a refund.
About Tariff
ANTHBOT covers all tariff fees—our customers are not required to pay any. If you are charged any tariffs by customs, please contact us at contact@anthbot.com for assistance or reimbursement.
Orders Tracking
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After your order is successfully placed, you will receive an Order Confirmation email to confirm your order details.
- Once your item ships, you will receive a Shipment Notification email, which includes your order number, express information, and package tracking number, and you are also able to track the status of your order through the email.
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Things about order modification, refund processing, shipping updates, and so on will be notified to you in real-time by email as well.
Important Note:
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Shipping Address: Please double-check your shipping address before completing your order. If you need to make any changes, email us at contact@anthbot.com within 24 hours of purchase. Otherwise, your order will be shipped to the address provided at checkout.
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Shipping Damage: If your package is damaged during transit due to unforeseen circumstances (force majeure), please contact us immediately at contact@anthbot.com upon receipt. We appreciate your understanding and patience in such cases.
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Email Notifications: Order updates will be sent to the email address you provided during checkout or the one linked to your account. If this email is invalid or inactive, ANTHBOT is not responsible for any losses or missed communications.
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Order Cancellations: If you change your mind after placing an order, please do not reject the package. Instead, contact us at contact@anthbot.com to request a cancellation. We’ll guide you through the return process by our return and refund policy. We are not liable for any loss or damage resulting from rejected packages.
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Missing Orders: If your order has not arrived within the delivery window indicated by the courier's tracking system, please contact us at contact@anthbot.com within 7 days of the expected delivery date. We cannot be held responsible for claims made after this period.
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Damaged or Missing Items: If your package or any item inside arrives damaged, or if there are missing items, please contact us on the day of delivery at contact@anthbot.com with relevant photos and/or videos for assistance.
